o9bit Terms and Conditions

These terms and conditions ("Terms") apply to the o9bit platform and all associated websites, mobile applications and services. These Terms form a binding legal agreement between you and o9bit.

By using this platform, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree with any part of these Terms, you are advised not to use this platform.

• o9bit provides services only to individuals aged 21 or older.
• Users must be residents of Bangladesh to use this platform.
• Each person may create only one account.
• The services on this platform are provided for entertainment purposes and carry financial risk.

To create an account on o9bit, you must provide accurate and complete information. If the information provided at registration is found to be false or incomplete, o9bit reserves the right to close the account immediately.

2.1 Registration Requirements

• You must provide your real name, correct date of birth and a valid mobile number at registration.
• Only one account may be opened per mobile number.
• Attempting to open multiple accounts from the same device or IP address is prohibited.
• Minors or anyone under the age of 21 may not create an account on this platform.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Sharing this information with any third party is strictly prohibited. If you suspect unauthorised access, notify our support team immediately. The account holder is responsible for all activity on their account.

o9bit may request identity verification at any time. This process is carried out to ensure platform security and prevent money laundering.

3.1 Documents Required for Verification

• Scanned copy of your National ID Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of payment method (registered number for bKash, Nagad, Rocket or Upay).

Withdrawal requests may not be processed until verification is complete. o9bit reserves the right to temporarily suspend an account if the required documents are not submitted on time.

Designated mobile banking methods are used for deposits and withdrawals on o9bit. All financial transactions are processed through secure encryption.

4.1 Accepted Payment Methods

The following methods can be used for both deposits and withdrawals: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank.

4.2 Deposit Terms

• Minimum deposit amount: ৳200 (the same for each method).
• Deposits may only be made from a payment account registered in your own name.
• Funds sent from a mobile number registered in a third party's name will not be accepted.
• If funds do not appear in your account after a deposit, please contact the support team.

4.3 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally processed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests may be held until verification is complete.
• Bonus wagering requirements must be met before bonus funds can be withdrawn.

o9bit offers bonuses and promotional offers from time to time. Each bonus has its own terms and these must be followed.

5.1 Welcome Bonus Terms

New members will receive a 100% bonus on their first deposit, up to ৳8,000. The wagering requirement for this bonus is 15 times the bonus amount. For example: depositing ৳1,000 adds a ৳1,000 bonus for a total balance of ৳2,000, and you must wager ৳1,000 × 15 = ৳15,000 before withdrawing.

5.2 General Bonus Rules

• A bonus offer may only be used once.
• A bonus only becomes active after real-money bets have been placed.
• Attempting to claim bonus benefits using multiple accounts will result in account cancellation.
• Wagering requirements must be met before winnings from a bonus can be withdrawn — bonuses cannot be converted directly to cash.
• o9bit reserves the right to modify or cancel promotional offers at any time.

5.3 VIP Program Terms

The o9bit VIP Program has four tiers — Bronze, Silver, Gold and Platinum. Weekly cashback is available at each tier: up to 0.3% at Bronze, up to 0.6% at Silver, up to 0.9% at Gold and up to 1.2% at Platinum. Weekly cashback is a set percentage of that week's net losses (total losses minus total winnings). Criteria for advancing to a higher VIP tier depend on the platform's internal assessment.

The following rules apply to sports betting, casino games and other gaming activities on o9bit.

6.1 Bet Acceptance and Cancellation

• A bet will not be considered valid until it has been successfully confirmed.
• If a bet remains incomplete due to a network outage or technical issue, o9bit's decision on that bet will be final.
• o9bit reserves the right to void bets accepted with clearly incorrect odds.

6.2 Special Rules for Sports Betting

• If a match or event does not start within the scheduled time, the bet may be cancelled.
• In live betting, late bets may sometimes not be accepted.
• In a multi-bet, all selections must win — if any one loses, the entire bet is lost.

6.3 Casino Game Rules

Each game has its own rules, which can be viewed in the game interface. In live casino, the dealer's decisions and the game provider's rules are final. Although the RTP for slot games is pre-set, the outcome of each round is determined by a Random Number Generator (RNG).

The activities listed below are strictly prohibited on the o9bit platform. Violating these rules will result in permanent account closure and the relevant funds may be confiscated.

• Money laundering or using funds from illegal sources.
• Creating multiple accounts to unfairly claim bonus or promotional benefits.
• Playing using software, bots or automated systems.
• Harassing, threatening or defrauding other players.
• Deliberately exploiting technical errors in the platform.
• Opening an account using fake or another person's identity documents.
• Receiving or sending payments from or to a third party's account.
• Attempting to make unauthorised changes to the platform's code.

o9bit reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any clause of these Terms is violated.
• If fraud or suspicious activity is detected on the account.
• If registration with false information is proven.
• If cooperation with the verification process is withheld.
• At the direction of law enforcement authorities.

8.1 Voluntary Account Closure

You may contact our support team at any time to request closure of your account. It is advisable to withdraw any remaining balance before submitting a closure request. The option of self-exclusion is also available as part of responsible gaming.

Detailed rules on the collection, storage and use of your personal information are set out in our Privacy Policy, which forms an integral part of these Terms. By using our services, you also consent to that policy.

• o9bit does not sell your information to third parties.
• Information may be shared with relevant authorities if required to meet legal obligations.
• All transactions and personal data are kept secure through SSL encryption.
• Even after an account is closed, data may be retained for a specified period as required by law.

o9bit believes that playing responsibly is essential for healthy entertainment. Detailed guidance on this is available on our Responsible Gaming page.

• Set deposit limits, session time limits and loss limits for yourself.
• Do not treat betting as a source of income.
• Stay calm while playing and do not chase losses by placing desperate bets.
• If you feel your gaming habits are getting out of control, use the self-exclusion option.
• This platform is strictly prohibited for anyone under the age of 21.

If you need help, contact us in Bengali or English via our 24/7 live chat or email.

o9bit makes every effort to ensure uninterrupted service. However, technical issues may occasionally arise.

11.1 Policy on Technical Issues

• o9bit's decision is final regarding any game round or bet that remains incomplete due to a server error.
• o9bit is not responsible for any issues caused by loss of internet connection.
• o9bit reserves the right to void unusually large winnings obtained due to a technical error.
• The service may be temporarily unavailable during maintenance — advance notice will be given whenever possible.

11.2 Limitation of Liability

o9bit's maximum liability in any specific situation is limited to the amount wagered on that event. o9bit is not liable for indirect losses or missed opportunities.

o9bit reserves the right to update these terms at any time. Changes take effect as soon as they are published on this page, and registered users will be notified by email.

Continued use of the platform after any changes to the terms will be considered your acceptance of the updated terms. We recommend visiting this page regularly.

12.1 Contact & Dispute Resolution

If you have any questions or complaints about these terms, please contact our support team. We are available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.

You can also visit our Frequently Asked Questions (FAQ) section for answers to common questions about deposits, withdrawals, bonuses, and accounts.

12.2 Applicable Law

These terms are governed by applicable law for their interpretation and enforcement. If any dispute arises, both parties will attempt to resolve it through discussion.